Refund Policy

Refund against Cancellation:

  • Customers shall get Refund against Cancellation of order or any failed payment by way of credit to the original modeof payment - Credit/Debit Card or UPI or Net Banking or Third Party Wallet.
  • No refund applicable for “No returns applicable products”, if denied at doorstep for prepaid order.

Refund against Return:

  • In case of Cash on Delivery (COD) orders, customers can choose to get their refund on Return(s) through one of the below options.
  • The refund shall be initiated within 5 days from the date of return pickup.
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    • Bank Account
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    • Saiapex / Eazyday Wallet
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  • Refund credited to the Bank Account entered by the customer at the time of initiating the return request.
  • In case of transaction failure due to invalid bank account details, Saiapex / EazydayProducts reserves the right to refund the amount to the
  • Saiapex Wallet of the customer.
  • Refund credited to the Saiapex / Eazyday  Wallet in the form of eGift Cards (issued by saiapex). Detailed Terms and Conditions of thewallet are provided here.
  • Refund credited to the Bank Account associated with the UPI ID entered by the customer at the time of initiating the return request.
  • In case the payment is made by Credit/Debit Card, Net Banking or Third Party Wallet, you may get the refund within 5-7 workingdays.
  • Kindly note that there may be delays in refund as they're handled by the Bank.

Refund against denied/canceled order by Saiapex/ Eazyday:

  • In case of online paid order, customers shall get a Refund against return by way of credit to the original mode of payment,like Credit/Debit Card, or Net banking or Third Party Wallet.
  • In case of a refund by way of Credit/Debit Card, or Net banking or Third Party Wallet, you may get the credit within 5-7 working days.
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  • While we regret any inconvenience caused by this time frame, as the refund is handled by the Bank.
  • There may be a delay in refund timing and we have no control over that.