Refund against Cancellation:
- Customers shall get Refund against Cancellation of order or any failed payment by way of credit to the original modeof payment - Credit/Debit Card or UPI or Net Banking or Third Party Wallet.
- No refund applicable for “No returns applicable products”, if denied at doorstep for prepaid order.
Refund against Return:
- In case of Cash on Delivery (COD) orders, customers can choose to get their refund on Return(s) through one of the below options.
- The refund shall be initiated within 5 days from the date of return pickup.
- Bank Account
- Saiapex / Eazyday Wallet
- Refund credited to the Bank Account entered by the customer at the time of initiating the return request.
- In case of transaction failure due to invalid bank account details, Saiapex / EazydayProducts reserves the right to refund the amount to the
- Saiapex Wallet of the customer.
- Refund credited to the Saiapex / Eazyday Wallet in the form of eGift Cards (issued by saiapex). Detailed Terms and Conditions of thewallet are provided here.
- Refund credited to the Bank Account associated with the UPI ID entered by the customer at the time of initiating the return request.
- In case the payment is made by Credit/Debit Card, Net Banking or Third Party Wallet, you may get the refund within 5-7 workingdays.
- Kindly note that there may be delays in refund as they're handled by the Bank.
Refund against denied/canceled order by Saiapex/ Eazyday:
- In case of online paid order, customers shall get a Refund against return by way of credit to the original mode of payment,like Credit/Debit Card, or Net banking or Third Party Wallet.
- In case of a refund by way of Credit/Debit Card, or Net banking or Third Party Wallet, you may get the credit within 5-7 working days.
- While we regret any inconvenience caused by this time frame, as the refund is handled by the Bank.
- There may be a delay in refund timing and we have no control over that.